AI assistant pilots for mid-market support teams
For support and success teams of roughly 10 to 100 people who are being asked to prove an AI assistant works before funding a programme around it.
المهمة التي توظّفنا من أجلها
Get a real answer on whether an assistant works on your content
The question a support leader actually has to answer is not 'is AI useful' but 'does it answer OUR questions, from OUR documentation, well enough to put in front of a customer'. That is answerable in four weeks against a written evaluation set, on your own content, with a cost ceiling — and the answer is worth having even when it is no.
أنت ضمن هذا القطاع إذا
- Your team answers the same twenty questions every week from documentation that already exists
- Someone has asked for an AI assistant and nobody can say what 'good enough' would mean
- A vendor demo looked convincing on their data and you cannot tell whether it holds on yours
- You need a cost ceiling before anyone will approve a pilot
- Deflection rate has to be measured, not asserted, before it goes to a customer
العرض
AI Assistant Pilot
- السعر
- خصم 20%Launch Promo
السعر الأصلي: $12,000السعر الترويجي: $9,600أنت توفّر $2,400 - المدة
- 4 weeks
ما يشمله
- One assistant or RAG surface, in production
- Your content indexed and evaluated for retrieval quality
- Guardrails: refusal policy, rate limits, cost ceiling
- Evaluation set so quality is measured, not asserted
- Usage and cost dashboard
ما يستثنيه صراحةً
- Model inference costs (billed at provider cost)
- Ongoing content re-indexing (see Growth retainer)
ما وراء الباقة المحددة
يُسعّر عمل الإنتاج ما بعد الباقة ابتداءً من $25,000، بعد أن يحدد Discovery Sprint نطاقه. لا ننشر باقة لا نستطيع الالتزام بها.
بعد الإطلاق
Growth
خصم 50%The pilot excludes ongoing content re-indexing, and a retrieval assistant decays the moment your documentation moves on without it. Growth covers re-indexing alongside sixteen hours a month and a monthly performance report.
- Everything in Care
- 16 hours of development or automation per month
- Monthly performance and analytics report
- 48-hour response on issues
الأدلة
لم ننشر دراسة حالة لهذا العرض بعد، ونفضّل قول ذلك على عرض دراسة مختلقة. ما يمكنك التحقق منه اليوم: كل سعر هنا هو السعر المنشور، والاستثناءات مكتوبة قبل الدفع، وـ Discovery Sprint المدفوع يترك لك وثيقة نطاق وعرضاً بسعر ثابت سواء أكملت أم لا.
كيف نتعامل مع الأدلةلست متأكداً من النطاق بعد؟
يستغرق Discovery Sprint بقيمة $2,500 مدة 2 أسابيع وينتهي بوثيقة نطاق ومخطط معماري وعرض بسعر ثابت تملكها في كل الأحوال. ويُحتسب بالكامل من قيمة المشروع إذا وقّعت خلال 30 يوماً.
احجز Discovery Sprintهذا ليس لك إذا
- Teams wanting a model trained from scratch — a pilot retrieves from your content, it does not train a new model
- Buyers who need the pilot to also replace the helpdesk it sits in front of
- Content that does not exist yet in writing; there is nothing to retrieve from
إذا لم يناسبك شيء مما سبق، فإن المقدّر يعطيك رقماً في دقيقة تقريباً.