Which retainer tier do I need?
The three tiers differ in how much change work they carry and how fast we respond, not in whether your site is looked after.
Care — $750/month
- Uptime monitoring and alerting
- Dependency and security updates
- Daily backups, restore tested quarterly
- 4 hours of changes per month
Growth — $2,500/month
- Everything in Care
- 16 hours of development or automation per month
- Monthly performance and analytics report
- 48-hour response on issues
Partner — $6,000/month
- Everything in Growth
- 50 hours per month
- Priority queue — same-day response
- Quarterly roadmap and architecture review
How to choose
- Pick Care if the site is stable and you need it to stay up and current.
- Pick Growth if you have a running backlog of changes.
- Pick Partner if you need us to act as the engineering team.
You can move between tiers at a month's notice; you are not locked to the one you start on. See the pricing page for the full comparison.